Outsource Lockbox Services

RTLockbox Outsourcing Services, a full-service division of RT Lawrence, is the business unit that specializes in outsourced services and payment processing services. RTL will provide daily mail pickup, payment scanning and imaging, online exception payment processing, bank deposits and provision of daily reports and data file.  We will provide a highly automated and completely image-based processing environment to support your business. Our outsource service solutions focus on providing great value at feasible costs, so our Clients WIN all around. And when our Clients win, so do their customers. RTL has full control, ownership, and direct management of our lockbox operations.  We do not use subcontractors or third party firms for the management and day-to-day activities of our lockbox service operations.

Our lockbox customers benefit from our experience and understanding of payment processing needs across vertical markets as well as the features and capabilities available within our RTLFiRST remittance system and FiRSTView imaging archival solution, which are the systems we use for our lockbox operations.

Our system has the ability to scan mixed documents in together with “whitemail” attachments in a batch and the system has the ability to “sort out” the different documents and the associated attachments.

You can expect a great value at feasible costs so you come out ahead year after year. When you are successful, you exceed your customer’s expectations and everybody wins!

Our dedication to technology innovation, automation, imaging, product expertise and empowering our people to grow and service our clients are the key ingredients to our thriving operations. We want our team to take your team to the next level. Ask us how we can improve your operation by speaking to an RTL expert today!

Process ALL Payment Types With Ease

Lockbox Services of RT Lawrence will process your standard payments and exception payments quickly and at a lower cost than the industry average while incorporating your organizations exclusive processing policies.  With over 20+ years in the payment processing industry, our outsource lockbox processing services has processed thousands of check payments over the years for customers.

With RTL Lockbox Solutions, you are able to process:

  • Whole size documents
  • Check/Stub only payments
  • Electronic Payments
  • List Payments

Your organization will benefit from our lockbox processing services that incorporate the latest in recognition processing technology to ensure accurate payment handling and timely deposits of your payments. Our system can scan and read all your payments/documents and prepare them for deposit the same business day.

Our outsource lockbox solution eliminates the day to day challenges that may arise when operating your own in house system.  We view our customers as partners when we process their retail and wholesale payments. We act as an extension of your operation, allowing you the visibility and access to make decision on payments securely online.

How to Manage Exception Payments

Exception payments that are usually returned or processed at a high fee are handled in our facility providing secure online access and visibility to payments that require your decision and attention. These exception payments are processed with ease on our lockbox solution platform incorporating your business rules.  We help make your staff more productive and efficient.

Our Lockbox Services Solution offers you:

  • Retail Payment Processing
  • Wholesale Payment Processing
  • Wholetail Payment Processing
  • Online Image Search & Retrieval
  • Check 21 Electronic Deposit
  • Online Bill Check Processing

Need Answers? We answer tough questions and share solutions to solve today’s Lockbox challenges and prepare you for the future. Work smarter, speak to an expert today!


Our Lockbox Services operation is fully equipped with high-speed transports, mail extraction machines (Opex and NCR payment processors), mail drop-off services, and payment processing staff with a solid knowledge and experience in handling a variety of clients’ environments varying from simple to complex payment types with a clear strategy for expansion and growth as your payment processing volumes increase.

RTL has full control, ownership, and direct management of our lockbox operations. We do not use subcontractors or third party firms for our lockbox services. Currently, we have our corporate payment processing centers in California, with plans to extend our lockbox services to the State of Texas and the Northeast.

If a lockbox service is not quite a fit for your organization and you and your system requires an in-house lockbox system, please click here to visit our remittance solution.

Disaster Protection Services


A Disaster Protection Solution With Seamless Integration

Every organization must implement a Disaster Protection Solution (DPS) as part of their remittance processing system to be prepared for a natural disaster.

So, why wouldn’t you choose a system that is all-inclusive? We use the same RTLFiRST remittance system in our Lockbox solution, which is the core component of our DPS. With the same system, we can easily and more effectively duplicate payment processing operations resulting in a quicker implementation process.

For an ideal turnkey backup solution you need:

  1. an alternative location and backup processing facility
  2. a redundant or secondary system and operation
  3. experienced staffing

You could capitalize on the most important benefits of our lockbox service solution in the event of a disaster very quickly. In fact, online imaging and web access to exception payments are standard to our services. With a secure internet connection you can gain visibility and access to payment documents when needed regardless of your office location.

Top 5 Reasons We Are A Cost-Efficient Solution

  1. No Activation Fees
  2. Low-Cost DPS Plan Setup & Maintenance Fees
  3. Competitive Lockbox Payment Processing Fees
  4. Quick Implementation
  5. RTLFiRST System

Learn more about our affordable Disaster Protection Services by speaking to an RTL expert today. We are here to help.

Disaster Protection Solution Diagram

A Cost-Reducing Solution for Data Capture

Providing resources to assist you in your data capture and/or payment verification function when you need it is what we do best. Whether you require a daily extra hand or a solution during seasonal peak periods, RT Lawrence has you covered.

Our lockbox service solution is simple. You simply need to:

  1. Scan documents
  2. Send payment batches to RTL via secured transmission
  3. Accept RTL transactions back after verification

Be rest assured, that our verification team is trained to understand and comply with your specific data capture requirements. It is standard and an essential part of our “boutique style” approach to our services and implementation process.

If you’re an existing client, this offering will improve your operations.  Having both organizations on the same system enables us to easily duplicate and configure operation settings to assist you with your data processing needs.

Read our FAQs here.

Remote Verification Services Diagram