After a landmark vote on February 26, The Federal Communications Commission officially classified Internet providers as public utilities. The new net neutrality rules were approved 3 to 2 among party lines. The rules ban high-speed Internet providers, such as Verizon, AT&T, and Time Warner Cable, from blocking websites, slowing down content from particular sites, or selling-off faster traffic speeds to the highest bidders.
It is predicted that that by 2017, there will be around 268 billion app downloads. The average person already uses 26 different apps per month. This growth is clearly driven by the younger work force, who use their mobile devices and tablets for both work and play.
In today’s generation where internet telecommunication is so mainstream, we find most of the client interactions are carried out via phone or e-mail. In addition, there are also many web communication tools already available which makes it easier to reach out to clients on different geographical areas such as WebEx, Skype, etc.