Benefits of Test Systems

A test environment would be beneficial to all RTLFiRST clients, especially those with custom or complex settings. This way, changes can be tested with minimal disruption to the production environment. Test ahead of time: Changes to verification settings. Changes to...

FCC Approves Net Neutrality Rules

After a landmark vote on February 26, The Federal Communications Commission officially classified Internet providers as public utilities. The new net neutrality rules were approved 3 to 2 among party lines. The rules ban high-speed Internet providers, such as Verizon,...

Why RTL Needs to SEE You…

In today’s generation where Internet telecommunication is so mainstream, we find most of the client interactions are carried out via phone or e-mail. In addition, there are also many web communication tools already available, which makes it easier to reach out to...

RTL Helpdesk Online

In order to provide better customer support and to respond efficiently in real-time wherever a customer reaches out to us. RTLHelpdesk.com was born and has been continuously being improved with inputs and suggestions from our very own clients.   It is very easy to use...

Do You Have an Effective BYOD Policy?

According to new IDC data, vendors shipped 327.6 million smartphones in the third quarter, an increase of 25.2%, when compared to the same quarter last year. This means that global smartphone shipments have topped 300 million shipments for the second quarter in a row....
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