The Cloud: The 3rd Platform of Computing

Around 2008, the IT industry started to experience a massive shift in traditional computing. The International Data Corporation (IDC) began referring to this change as the “3rd platform.” The 3rd platform is built on the four technology pillars for innovation and...

Beware of Cryptolocker

Imagine you are on your personal or work computer, and you receive a seemingly innocuous email from a trusted source, such as your bank, your tax office, or even a friend. The source asks you to download a file to update important account information. But, when you...

Benefits of Test Systems

A test environment would be beneficial to all RTLFiRST clients, especially those with custom or complex settings. This way, changes can be tested with minimal disruption to the production environment. Test ahead of time: Changes to verification settings. Changes to...

Why RTL Needs to SEE You…

In today’s generation where Internet telecommunication is so mainstream, we find most of the client interactions are carried out via phone or e-mail. In addition, there are also many web communication tools already available, which makes it easier to reach out to...
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