RTL’s Lockbox Services Client Circle – Padre Dam Municipal Water District By: Benjo Fajardo III
Padre Dam Municipal Water District, a water utility company termed as one of San Diego’s “Best Places to Work”, provides water, waste water, recycled water and recreation services to 100,000 residents in the San Diego suburbs of Santee, El Cajon, Lakeside, Flinn Springs, Harbison Canyon, Blossom Valley, Alpine, Dehesa and Crest. Padre Dam continues to provide quality water, recycled water, park and recreational facilities and wastewater management services to their customers. They accomplish this mission in the most cost-effective manner possible, earning customer and community respect.
PDMWD is an RTL Lockbox Processing client. We have implemented lockbox services to handle their utility bill payment processing and are processed through a retail-based operation in which a Smart Find/Smart Fix program is being used on infamous online bill check payments to assure 100% error-free payment posting. The RTLockbox operation for Padre Dam includes web exception items online, use of our Web Verification feature, and client reports and data files that are accessed via our secured payment site. Padre Dam banks with California Bank & Trust, a subsidiary of Zions Bancorporation, and as part of their lockbox operations we are facilitating a Check 21 deposit on behalf of Padre Dam directly to their financial institution. We are truly proud to have Padre Dam as part of our RTLockbox Family and looking forward for more years of continuous success and growth together.