Good news to our valued clients! RTL is extending a promotional sale on two of our software modules – Check 21 (Image Cash Letter) and FiRSTView. Many of our clients are already using these modules and have reaped the benefits that Check 21 and FiRSTView have contributed to the overall efficiency of their remittance processing system.
In today’s generation where internet telecommunication is so mainstream, we find most of the client interactions are carried out via phone or e-mail. In addition, there are also many web communication tools already available which makes it easier to reach out to clients on different geographical areas such as WebEx, Skype, etc.
In order to provide better customer support and to respond efficiently in real-time wherever a customer reaches out to us. RTLHelpdesk.com was born and has been continuously being improved with inputs and suggestions from our very own clients. It is very easy to use and uncomplicated. It allows clients exclusive access to report any issues or problems encountered that requires immediate support and assistance. It also serves as a backup in the event that Phone and email is not available.